Privacy Policy
Published at Jan 14, 2025 · Last edited Dec 10, 2025
DATAMARKIN is committed to protecting the privacy of Users and to providing an optimized user experience on its Solution accessible via its website and in connection with the provision of its Services (access to ordering Services and their use).
The purpose of this Privacy Policy is to inform and present to clients and users of the solution how DATAMARKIN processes personal data collected in its capacity as data controller in connection with the conclusion of the contract and the use of the solution.
DATAMARKIN may collect personal data concerning the User in connection with the use of the Website and the Ordering and provision of the Services offered, which are collected, processed, and protected in accordance with the terms described below.
Description of processing: what personal data processing and why?
Personal data concerning the Client collected during the conclusion and performance of the contract
DATAMARKIN collects and processes personal data concerning the Client (its legal representative and its contacts) for the conclusion and performance of the contract as follows:
| Purpose of the processing | Conclusion and performance of the contract | Prospecting |
|---|---|---|
| Personal data collected | Title, surname and first name; position; professional contact details (address, email address, telephone number); payment data; exchanges in connection with the conclusion and performance of the contract. | Title, surname and first name; position; professional contact details |
| Purposes of processing | Pre-contractual exchanges, conclusion of the contract, details of the subscribed service, management of invoicing and payment, communications with the client for the performance of the contract, client relationship monitoring, management of any complaints. Data retention for the purpose of complying with accounting and tax obligations. Data retention for evidentiary purposes (for the exercise or defense of rights in court) | Sending informational or promotional emails, recontacting the client after the end of the contract, conducting statistical studies |
| Legal basis | Performance of the contract. Invoices: legal obligations (accounting and tax). Other data retained for evidentiary purposes: Legitimate interests of DATAMARKIN | Legitimate interests of DATAMARKIN in the context of its commercial and prospecting activities |
| Retention and archiving period | Retained for the duration of the contract. Archived for a period of 5 years from the end of the relationship and 10 years for invoices. | Retained for the duration of the contract then 3 years from the date of termination of the contract or the last contact from the client, unless the client objects. |
The data listed above is mandatory as it is necessary for DATAMARKIN to implement the purposes specified above.
Use of the solution
DATAMARKIN collects and processes personal data concerning users who have an account on the solution:
| Purpose of processing | Account creation and management | Platform connection |
|---|---|---|
| Personal data collected | Surname, first name, login credentials | Connection logs |
| Purposes of processing | Manage access to and use of the solution by users and the provision of services, in accordance with the contract subscribed to by the Client with DATAMARKIN | Monitor and analyze traffic on the DATAMARKIN platform for improvement purposes |
| Legal basis | Performance of the contract | Legitimate interests of DATAMARKIN |
| Retention and archiving period | Until deletion of the account |
Whether the provision of data is mandatory or optional is specified at the time of collection. The mandatory provision of certain personal data is necessary for DATAMARKIN to implement the purposes specified above.
DATAMARKIN collects and processes personal data concerning individuals who submit contact or information requests:
| Purpose of processing | Contact form and information requests |
|---|---|
| Personal data collected | Surname and first name; telephone number, email address, message or request |
| Finalités du traitement | Pre-contractual exchanges, provision of information, recontacting the data subject |
| Legal basis | Legitimate interests of DATAMARKIN in the context of its commercial and prospecting activities |
| Retention and archiving period | Retained for the duration of the contract |
The data listed above is mandatory as it is necessary for DATAMARKIN to implement the purposes specified above.
Recipients of personal data
Data controller: the data controller for this data is the company DATAMARKIN, whose full contact details are provided in the legal notices of the solution.
Recipients: in accordance with the purposes set out above, the User's personal data may be disclosed to DATAMARKIN staff and to DATAMARKIN's technical providers acting as processors, as well as to the banking institution managing payments and, where applicable, to its advisors.
Rights of the client or user over their personal data
Clients and users whose data is collected by DATAMARKIN have, at any time, the following rights over their personal data:
- Right of access: to obtain confirmation that their personal data is being processed as well as certain information about the processing, it being understood that this information is in any event provided in this personal data protection policy;
- Right to rectification: to obtain the rectification of their personal data when it is inaccurate or incomplete;
- Right to erasure ("right to be forgotten"): to obtain the erasure of their personal data when it is no longer necessary for the purposes for which it was collected or in the event of objection to the processing of their personal data. The right to erasure does not apply in the cases provided for in Article 17.3 of the GDPR. In particular, this right is not available as long as the user or client wishes to use the solution and benefit from the subscribed services, as this personal data is necessary for DATAMARKIN to manage the contract and provide the service.
- Right to restriction of processing: to obtain the restriction of processing of their personal data, in particular where the accuracy of the data is contested, where the data retention period has expired but the data subject still needs to retain this personal data for the establishment, exercise, or defense of legal claims;
- Right to data portability: to obtain the personal data provided to DATAMARKIN in a readable format, or to request that DATAMARKIN transmit the personal data provided to another data controller;
- Right to object: to object at any time, on grounds relating to their particular situation, to the processing of their personal data based on the legitimate interest of DATAMARKIN, in particular where such objection concerns commercial prospecting, except where DATAMARKIN has compelling grounds;
- Right to lodge a complaint: to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL) if the data subject considers that the processing carried out by DATAMARKIN constitutes a violation of their personal data;
- Right to define directives regarding the fate of their personal data after death.
These rights may be exercised at any time by contacting DATAMARKIN:
- By email at the following address: support@datamarkin.com
- By post at the following address: 118 BD Baille, 13005 Marseille, FRANCE